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Lorna Jane USA Reviews
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Feb 24, 2023
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Feb 24, 2023
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Lorna Jane USA Customer’s Q&A
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Lorna Jane USA FAQs
What forms of payment does Lorna Jane USA accept?
Lorna Jane USA accepts Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Loulou Lollipop gift cards as payment. Lorna Jane USA does not accept checks or cash for online or phone orders.
What is Lorna Jane USA's return policy?
Lorna Jane USA accepts returns for items purchased on louloulollipop.ca within 30 days from the date of purchase. A flat fee of $7 will be deducted from your refund, to cover the cost of return shipping. Items must be in unworn, unwashed, and unused condition with all original tags and packaging intact to be eligible for a refund. Items marked “final sale” are not eligible for return.
Does Lorna Jane USA accept exchanges?
At this time, Lorna Jane USA cannot accept exchanges. If you’d like to purchase a new size or color, you may return your items and place a new order online.
What are Lorna Jane USA shipping options and how much do they cost?
All US orders over $50 ship for free! Shipping is $7 for orders under $50. International orders are shipped with tracking via DHL and cost is calculated at checkout, based on weight and destination country.
Does Lorna Jane USA products come with a warranty?
Lorna Jane USA offers a 3-month warranty from the purchase date in the event an item is found to be defective. The warranty applies only to manufacturers defects and does not cover normal wear and tear or improper use.